You cannot obtain items in the following cases: -You have reached the maximum number your bag can hold of the particular type of item. -The total weight of the item exceeds the weight allowance.
By depositing some items to the Storage or selling items, you can make available space in your bag, as well as lighten the gross weight of items in your possession.
▼Even if I defeat a monster I do not receive any money.
Even if I defeat a monster I do not receive any money.
In AVABEL ONLINE, you are able to sell items dropped after defeating monsters for in-game money. You will be able to sell unnecessary items at Item Shop in each bases.
▼The mail which was in my In-box has disappeared.
The mail which was in my In-box has disappeared. Are there any display limitations?
The display limitation of the In-box is up to 100 mails.
If you receive over 100, the older mails will not be shown.
*The mail not being displayed will be displayed again by organizing your mails. Please use the "Keep" function you wish to keep in your In-box.
I lost my item. Please investigate.
Please contact us from application's Title Screen [Menu] > [Contact/FAQ] with the information below written.
-The date you confirmed the loss of the item. (Please write in the yyyy/mm/dd format.)
-The ID and the name of the character you confirmed the loss of the item. (Please make sure they are absolutely correct.)
-The full name, enhance level, weapon type, element, and amount of the applied item. (Please also provide details of evolve rank, numbers of slots, attached ORB, if applicable.)
-The date you last confirmed the existence of the item. (Please write in the yyyy/mm/dd format.)
*Items that were sold, disposed, or enhanced by mistake can be returned. *"Enhanced by mistake" is supported for items lost from 2016/2/5 and later. The items lost before that date cannot be returned. *Depending on the status of the item, it may not be returned or may be returned different from the original state, although applying to above. Please agree to that before contacting us.
▼About graphic of other player characters
Why do other players show up as blue sticks?
When Render Lv is set to "Lo.," other characters will be shown in blue.
Characters can be displayed by changing Render Lv to "Max" or "Hi." from "MENU" > "Options" > "Graphic", however, if the RAM capacity does not reach requirement, you may not be able to change the setting.
Render level will be automatically set to "Lo." when booting application if your device's available RAM capacity does not reach requirement.