MMORPG with ultimate graphics for Smartphones 「AVABEL ONLINE」

  • BUG

    (update)About shop problems / 关于店铺问题
    English
    (JST: 11/28 20:00)
    We have resolved this issue as follows.

    ■About compensation
    We have completed distribution of the items that were not successfully obtained to the shop box.

    Also, for those who were given one pass at a time due to the change in gacha as shown below,
    I have attached the number of times that did not reach 10 times as one for each time.

    ■About changes to gacha
    ・Change in the way bonuses are attached
    If you spin it 10 times, "Evolution Jewel Piece x10" will change to "Evolution Jewel Piece x1" every time you spin it,
    We have abolished the upper limit on the number of items that can be acquired.

    ・Change in sales period()JST
     2023/11/28 20:00 ~ 2023/11/30 23:59

    We apologize for any inconvenience this may cause.
     
    Thank you for Playing AVABEL ONLINE.
    We have confirmed the following issues.  

    Defect details
    • In the "【 C M 】[24 hours limited]Halfring support gacha", the bonus "Evolution Jewel Piece x10" may not be obtained normally.

    About compensation
    • We will send you the "Evolution Jewel Piece x10" that you were not able to obtain properly as soon as it is ready.

    About reopening
    • We are planning to reopen after the issue has been fixed and the period will be extended.
    Once the schedule is decided, we will announce it in the announcement, so please check it out.
    We apologize for any inconvenience caused to our customers.
     
    AVABEL ONLINE Operation Team
    中文
    ​(JST: 11/28 20:00)
    我们已解决此问题如下。

    ■关于赔偿
    我们已完成将未成功获取的物品分发到商店箱中的工作。

    另外,对于那些由于扭蛋的变化而一次获得一张通行证的人,如下所示,
    我把未达到10次的次数作为每次1次附上。

    ■关于扭蛋的变更
    ・奖金附加方式变更
    如果旋转10次,每次旋转时“进化的宝石片x10”都会变为“进化的宝石片x1”,
    我们取消了可获取物品数量的上限。

    ・销售期间变更(JST)
     2023/11/28 20:00 ~ 2023/11/30 23:59

    对于由此造成的任何不便,我们深表歉意。
     
    对于给客户带来的任何不便,我们深表歉意。
    我们已确认以下问题。

    缺陷详情
    • 在“【 C M 】[限于24小时]半月戒指支持扭蛋”中,可能无法正常获得奖励“进化的宝石片x10”。

    关于赔偿
    • 未能正常获得的“进化的宝石片x10”一旦准备好,我们将立即发送给您。

    关于重新开放
    • 我们计划在问题解决后重新开放,并且期限将会延长。
    日程确定后,我们会在公告中公布,敬请关注。
    对于给客户带来的任何不便,我们深表歉意。
     
    「阿瓦贝尔圣境 ~AVABEL ONLINE~」营运团队 敬上